Account FAQs
All Account related FAQs are listed here.
Instructions to Singup Go to the signup page Enter your Email & Password and click on Signup. Please read through the General Terms & Privacy...
Fri, 26 Nov, 2021 at 12:01 PM
How to protect yourself from hackers and scammers Bitunivex takes extensive security measures to ensure the safety of all accounts. There are additio...
Wed, 24 Nov, 2021 at 11:14 PM
Trade Notification Alerts When you login to Bitunivex trading account, click on 'Settings' button. In the 'Notifications' tab, please...
Wed, 24 Nov, 2021 at 11:15 PM
To unlock your account, log into your Bitunivex account and navigate to the ‘Verification’ section. Identity Verification You will see the button &q...
Wed, 24 Nov, 2021 at 11:13 PM
For better account security, we strongly recommend that you enable your OTP, also known as two-factor authentication 2FA on your Bitunivex account. To do s...
Wed, 24 Nov, 2021 at 11:15 PM
You may encounter an “Invalid OTP Code” error when entering a one-time password to log into your Bitunivex account. In this case, please follow the ins...
Wed, 24 Nov, 2021 at 11:16 PM
There will always be a specific reason as to why your verification was unsuccessful. If your Verification is unsuccessful, you will also receive an Emai...
Wed, 24 Nov, 2021 at 11:19 PM
If you have forgotten your Bitunivex account’s password, you can recover it by following these steps: Click on the Bitunivex login https://app.bitunivex...
Wed, 24 Nov, 2021 at 11:20 PM
To change details please contact support@bitunivex.com In most cases, you will not be able to change your account information. Changing your inform...
Wed, 24 Nov, 2021 at 11:20 PM
Security is at the forefront of everything we do at Bitunivex. Every time when you login to Bitunivex account, you will receive an email notificatio...
Wed, 24 Nov, 2021 at 11:21 PM